Privacy Policy

1. Introduction

At Klimacek, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our smart agriculture platform, including our website, mobile applications, IoT devices, and related services (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, phone number, and postal address
• Account credentials (username and password)
• Payment and billing information
• Farm location and agricultural activity information
• Communications with our customer support team

2.2 IoT Device Data

Our IoT devices automatically collect environmental and agricultural data, including:

• Weather data (temperature, humidity, rainfall, wind speed)
• Soil conditions (moisture, pH, nutrient levels)
• Solar panel performance metrics
• Device location and status information
• Timestamp data for all measurements

2.3 Usage Information

We automatically collect information about your use of our Services, including:

• IP address, browser type, and device information
• Pages visited, features used, and time spent on our platform
• Clickstream data and interaction patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and sending billing information
• Sending weather alerts and agricultural recommendations
• Analyzing data to generate insights and predictions using AI
• Personalizing your experience on our platform
• Communicating with you about updates, promotions, and support
• Detecting and preventing fraud, abuse, and security incidents
• Complying with legal obligations and enforcing our Terms of Service
• Conducting research and development to improve smart agriculture technology

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.

4.2 Business Transfers

If Klimacek is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, such as court orders or government regulations.

4.4 Aggregated Data

We may share aggregated or anonymized data that cannot be used to identify you for research, marketing, or other purposes. This helps improve agricultural practices and climate understanding across regions.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Legal and regulatory requirements
• The potential risk of harm from unauthorized use or disclosure

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct inaccurate information through your account settings
• Deletion: You can request deletion of your personal information, subject to legal obligations
• Opt-out: You can opt out of receiving promotional communications by following unsubscribe instructions
• Data Portability: You can request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Services, you consent to the transfer of your information to Indonesia and other countries where we operate.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Services. Cookies are small data files stored on your device. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features.

We use the following types of cookies:

• Essential Cookies: Required for the Services to function properly
• Analytics Cookies: Help us understand how users interact with our Services
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: